KWD believes in the concept of “Total Customer Satisfaction”.  This called for a total professional and personal approach to all aspects of a project at all stages.  It starts with an in-depth understanding of the client’s corporate culture, by working closely with the client to translate their spatial needs into creative and functional designs.  A project team is appointed on each project from its inception to its final completion.  We also believe in maintaining a long-term relationship with the client, hence our after the handover of the project.

Quality Management Policy

KWD has established a comprehensive Quality Management System to ensure our commitment to a high level of quality & reliability to our clients, for continually develop and enhance our professional services.

We Understand Requirements

To serve the clients in a friendly, professional, reliable an efficient manner, by understanding the client’s needs thoroughly and by translating them into professional and functional design, being in line with their corporate objectives, and exceeding their expectations.

We Work Closely

To undertake various design activities necessary to meet the defined objectives in the most efficient and effective manner possible, in terms of program, resources, cost, and quality, with close monitoring and timely reporting to project stakeholders.

We Cover Your Needs

To monitor the effectiveness of the Quality Management System by a scheduled series of Internal Audits and Management Reviews. To provide training for certain staffs, as appropriate, to bring improvement on staffs’ performance in terms of quality and reliability.